This privacy policy is meant to help you understand what information we collect, the reason we collect it, and the way you can update, manage, and delete your information. When you use our platforms and services, you are trusting us with your data as we understand the importance of personal information and work hard to protect it. This policy shall apply to all users of our platforms in the Kingdom of Saudi Arabia. When you use our platforms, you consent to the collection and use of your personal information in accordance with what is mentioned herein this policy.

Definitions: The key definitions shall be used herein this privacy policy as Clarified bellow.
We, Us, Our referred to (Saving Solutions Company for Information Technology LLC) or any platform owned by it.
You, Users, Visitors referred to those who use our platforms and benefit from its services.

The information we collect and how we collect it:
Dear user, our purpose for collecting this information is to provide the best level of services to all users. We collect this information when you benefit from our platforms or while browsing and visiting our platforms. This may include information such as your phone number, email address, log in information, payment information, and method of payments as well as bank information related to payment verification.
We collect this information and data in different ways including the data we collect when you communicate with us via email, messages, or by contacting our help center for complaints and suggestions or for any other reason. The information we collect may include audio recordings, images, and any other data created while using our platforms and services. We also collect information about locations that users share with us through their own devices. All the information mentioned are collected while using our platforms and opening them on the main screen of devices or in the background meaning after entering our platforms and not closing it.

Why we collect this information and how we use it?

Services:
We collect and use this information to help you benefit from our services and that includes the products and services ordered, delivery information including the date, the time, and the location, which helps us understand the amounts due for these services. It also helps us follow up and make the adjustments needed for out services to be fully completed.

Maintain and improve of services:
We also use your information to ensure our services are working as intended such as tracking outages and trouble shooting issues that users may report to us. We also use this data you entered to know and understand the experience for users and to ensure that it is understandable and easy to use. The data is also used for statistics to find out how our services are used. Moreover, we may collect information about the devices used to access our platforms including IP addresses, operating systems, applications, preferred languages, which helps us to reach you and inform you about changes, improvements, and new services added to our platforms.

How we process personal data?
We use the highest security standards to protect your personal information. This information is used for the purpose of providing our services only and will not be provided, sold, or shared with any third party without giving us your approval, unless it is requested by the government for security or legal purposes.

Changes to our privacy policy:
We have the right to change or adjust our privacy policy at any time and we will mention the date of the latest policy at the top of this page. You are responsible for reviewing and looking into our privacy policy as you have the right to contact us if you wish to tell us to stop communicating with you. If you have any questions regarding this privacy policy, you may contact us via email at [email protected]

Agreement
Your use of our platforms is considered as an acceptance from you to everything mentioned herein this privacy policy. If you do not agree with what is mentioned here, you may stop using our platforms.